From Sapporo: Asarigawa Ski Lesson Day Trip

The itinerary may change due to weather, snow conditions, traffic, ski resort closure, lift suspension, or safety reasons. Light snow, cloudy weather, or normal winter weather conditions are not usually considered reasons for cancellation. If the activity cannot be operated due to severe weather, unsafe snow conditions, ski resort closure, lift suspension, or other circumstances beyond the operator's control, customers will be offered a guaranteed full refund, or they may choose to reschedule depending on availability. Guests must arrive at the meeting point before the scheduled departure time. Late arrivals or no-shows may not be refunded. Any request to change the date, participant number, or lesson type must be made in advance and is subject to availability
Please arrive at the lobby of Sapporo Oriental Hotel at least 10 minutes before the scheduled meeting time. Your ski instructor will be waiting in the hotel lobby and will confirm your booking name upon arrival. After meeting the instructor, you will be guided to the 2nd floor to change into your snow wear before departure. Meeting point: Sapporo Oriental Hotel lobby. Please arrive on time. Late arrivals or no-shows may be treated as cancellations, and refunds or changes may not be available.